Refund policy

If your order arrives damaged, defective, or you receive the wrong item, please contact our support team within 30 days of delivery and we'll work quickly to make it right with a replacement or refund where appropriate.

If you change your mind after receiving your order, unused items in their original condition and packaging may be returned within 30 days of delivery. Once the return is received and inspected, eligible refunds will be issued back to your original payment method.

Please note that return shipping costs may be the responsibility of the customer unless the item arrived damaged, defective, or an error occurred on our end.

Refund processing times can vary depending on your bank or payment provider, but most refunds appear within 5–10 business days after approval.

Our support team is available 24/7 and is always happy to help with questions regarding orders, returns, exchanges, or refunds. We believe buying online should be simple, transparent, and risk-free. 

If you need assistance, simply reach out to us with your order number and we'll guide you through the process as quickly as possible.